Apr 09 2010
(Cross-posted from the CPsquare blog…)
One of the great things about the sustained connections we make through CPsquare is that when you bump into people in other settings there’s such a strong connection. There are common interests, common vocabulary, and an extraordinary willingness to share insights. Last week during the Yi-Tan Tech Call 274: on Digital Habitats, I noticed LaDonna Coy tweeting about it. Afterward I wrote here, asking:
I’ve seen your tweets off and on and wondered what you’re up to and was really excited to see that you were on the Yi-Tan call.
How was it? What was surprising? I was wondering if you’d be up for sharing some reactions & thoughts — possibly even on the CPsquare blog.
Here is LaDonna’s response:
I’ve got a colleague I work with (Ken Homer) out in CA and he has encouraged me to join in on the Yi-Tan calls for some time — when I saw it was you, Etienne and Nancy engaging in a convo about the new book — I just knew the time had come for me to be there. Now that I’ve had the experience I’m wondering how I can fit the call in more often? If we don’t get a respectable outcome with our CoPs work, I may have significant free time on my hands, sigh.
Surprising, provocative, intriguing — very much so. Here’s my takeaways..
- Considering the important truth that no matter what tech we choose (or don’t choose) we include some, exclude others. Not an easy space to stand in.
- thinking about Nancy’s statement, “technology is designed for group but experienced by the individual” .. pondering .. she’s given voice to my wiki experience.
- Challenge of navigating and negotiating the spaces with broad continuum of experience, knowledge and skills. What a challenge it is even when some are adept with the the tech while others remain timid or right-down resistant. Not so much critical mass but critical intention.
- What if tech development were guided by tech steward rather than IT peeps? (great question, huge wish, especially in state gov where all things are Sharepoint. Wrestling with how to make Sharepoint do what the groups//community need it to do, sigh.
- Tools in “tech stone age” … not so sure, maybe bronze age … at least I don’t have to know and be able to write code to engage my colleagues – I remember when it was that way, when one had to be 90% geek not 10%. Now, 10% geek will do in most cases.
- Difference in perspective between “what can we make/do with these [tools, platform]” versus what do we need the [tool, platform] to do for us? One feels resigned, adaptive to what exists while the other creative challenge for what could be.
What we didn’t talk about is something I’m facing and wrestling with still. Seeding (where there is little or no real community) and supporting engagement in our withering attempt to engage community sectors online. The Provider Network is doing a bit better but not by much. Thinking about why — conditions, capacity, attitudes, and what we are learning mixed with disappointment.
I’ve also been thinking a lot about measurement, and what I think of as the core about what CoPs are about about. Seems the main thing about online community is 1) relationships and engagement... wondering how to measure, has anyone actually done it … so went looking for tools and resources — found two instruments that measure relationships that I’m thinking of tinkering with and using with my group in KS (want to tinker?). Grunig-Hon here and in Katie’s book, Measuring Public Relationships and attached paper and instrument from Vern Larsen’s work on collaboration (research shows quality of collaboration has a direct impact on the quality of the outcomes).
Not sure this is what were looking for or whether appropriate for the blog – but if it fits, point me that away 🙂 I’d be happy to share and learn with everyone.
One response so far