Aug 12 2009

Digital Habitats Index

Published by

To help give you a sense of some of the detail in the book, here is a copy of the Index found at the back of the book.

Guide to the index:

  • A page number in italic indicates a reference to a figure or table.
  • A page number in bold indicates a location where a concept is introduced and explained.
  • “n” after a page number indicates a footnote.
  • “g” after a page number indicates a glossary entry.

accelerating interplay of community and technology, 172-173

access

control/lists, 77, 82, 88, 95, 98, 200g

to community, 50, 51, 141, 143, 163, 167

to expertise, 84-86

to practice, 7, 189

to the Internet, 44, 108, 117, 151

to subgroups, 80

See also bandwidth; boundaries; connectivity; privacy; security; single login.

acquisitions strategies (for technology) 113-129, 114, 158-161

analyzing needs, 116-117

checklist, 129, 158

context and orientation, 114-115, 115

action notebook, ix, 147-168

downloadable version, xiv,148

activities, 6-8, 72. See also orientations

aggregation/aggregators, 47, 60, 64, 77, 82, 88, 90, 174, 200g

AJAX (Asynchronous JavaScript and XML), 200g

Alexander, Christopher, 210

always on, 186, 200g

API (Application Program Interface), 127, 201g

Application Service Provider (ASP), 108, 201g

application sharing, 60, 74, 80, 85, 201g

apprenticeship, 84.  See also mentoring.

archives, 53, 77, 78, 82, 201g

closing communities, 138, 168

free technology and, 118

See also backing up data; content orientation; documents; publishing.

ARPANET, 14

artifacts. See digital artifacts; documents.

ASP (Application Service Provider), 108, 201g

asynchronous interaction, 5, 47, 57, 60-61, 60, 71, 162, 201g

examples, 56, 61, 72, 89

free software, 117

meeting-oriented communities, 74, 117

See also blogs; discussion boards; email; wikis.

attentive practitioners, vi, x

audio recordings, 96, 201g. See also podcasting.

avatars, 61n, 66, 88, 174, 175, 190, 201g

backchannel, 46, 74, 78, 95-96, 95, 202g

background stewarding, 28, 133-135, 134, 138-140

backing up data, 133, 145, 149.  See also archives, closing.

bandwidth. See access to the Internet.

Bennett, Mark, 32

Berners-Lee, Tim, 18, 20

blogs, 60, 63-65, 67, 176, 187, 200, 202g

about this book, viii, xiv

as connection, 4, 17, 175, 192

aggregating into community, 52, 53, 76, 127

as communities, 63, 177, 178, 193-196

categories, 77, 78, 202g

comments, 77, 82, 202g

examples, 29, 38, 63, 122, 144, 192

free technology, 110, 119, 127

in support of orientations, 74, 77, 80, 81, 82, 85, 88, 90, 95, 98

learning and, 4, 84n

permalink, 77, 210g

posts, 211g

readers, 202g

trackbacks, 65, 77, 82, 180, 202, 214g

blogosphere, 65, 174, 176, 195, 203g

blogrolls, 64, 203g

bookmark(ing), 60, 66, 89, 203g

social, 174, 176, 177, 180, 213g

See also tag(ging).

boundaries

community 6, 20, , 97, 98, 99, 139, 174

examples, 61

dynamic and fluid, 65, 174, 178-179, 187, 193-196

management of, 8, 105, 139, 143-144, 150, 167, 184

organizational, 30-31, 61, 157

technology and, 11, 46, 50-51, 54, 143, 151

cultural, 175, 199.

See also access; integration; participation; privacy; security.

brokers, stewards as, 28

Brown, Doug, 13-14, 20

browsers, 16, 18, 109

buddy lists, 16, 60, 63, 88, 203g, 207

budget, 30, 107, 110-111, 110, 116, 120, 121, 122, 123, 158, 164.

See also pricing; resources.

build your own technology, 123-124, 160

bulletin boards, 15, 16, 203g.  See also discussion boards; newsgroups.

Bush, Vanevar, 21

business communities, 76, 84, 97, 105, 198.  See also organizations.

calendars, 47, 51, 60, 63, 71, 74, 80, 81, 95, 128, 129, 203g, 213

shared calendars, 116, 119, 125, 212g

See also scheduling activities.

categories (for blogs), 77, 78, 202g

Center for Technology in Education (Johns Hopkins), 124

Cerf, Vint, 18

CERN, 18

challenges for the future of communities, 181-182, 187-188

chat, 60, 61, 62, 142, 203g

examples, 53, 61, 62, 73

for taking notes, viii, 40, 48, 73

history, 13-14, 16, 175

in support of orientations, 73, 74, 75, 77, 78, 85, 88, 95

transcripts, 201

Christianson, Ward, 15

client programs, 109

closing (of a community), 138, 168

CMS, see content management systems.

co-authoring, 38, 58, 79, 80, 175

See also wiki.

Coburn, Pip, 73

Coenders, Marc, 4

collaboration, 6, 12,

for this book, v-viii

history, 14, 15, 16, 19

on projects, 79-81

mass, 174, 176, 188, 206

software, 119-120, 123, 126

comments, 58, 82, 83-84, 85, 176, 177, 180, 187

on blogs, 60, 64, 65, 76, 77, 78, 80, 82, 178, 189, 194-195, 202g

commercial platforms, 121-123, 121

communities of practice, 3-12, 192-199

closure, 138, 168

definition, 3, 3n, 4-10, 197

effect on technology, iv, viii, 11, 17-19, 27, 27, 55-68, 146, 163, 171-173, 179-180, 198-199

games and, 66

identity, 5, 58-59, 89, 174, 177-181, 196

lifecycle, 103-104, 138, 150, 168

networks and, 12, 31, 84, 192-197

new members, 139, 140, 167

practice groups, 79

rhythms, 56-57, 186

subgroups, 5, 77, 80, 88, 188-189, 196

technology’s effect on, ii, iv, viii, 11-12, 14-17, 18-20, 27, 27, 29, 44, 52-53, 55-68, 163, 171-173, 179-180, 184, 189, 198-199

See also community cultivation; online communities; formation of communities; orientations; sharing.

CommunitiesConnect, 127

community cultivation (orientation to), 93-96, 95, 153

See also backchannel; coordination.

community. See communities of practice; online communities.

Community Tools Wiki, 44

CommunityMap, 97

CompanyCommand, 94, 190

complexity, technology changes and, 104, 165-166

configuration, 38, 45, 45-48, 48, 153-156, 184

checklists, 48, 135-138, 154, 155, 165

choosing, vii, 46-47, 135-138, 165, 184, 186

integration in, 49-54, 132, 156, 165, 167, 184

security for, 51-52, 106, 165

See also technology landscape.

connectivity

polarities and, 174

ubiquitous, 174-175, 186, 200

virtual presence, 175

See also access to community; access to the Internet.

constellations of communities, 32, 97, 98

constructing digital habitats, 37-54, 99-100, 103-111, 183-199

configuration, 38, 45-48, 45, 48, 153-156, 155, 184

integration, 48-54, 150, 167

platforms, 40-42, 43, 49-51

tool-focused considerations, 39-40, 103-104

understanding your community, 26, 149-152

vision, 131, 149

See also orientations; software; acquisition strategies; tools for community.

content management systems (CMS), 46, 82, 83-84, 87, 115, 119, 204g

content (orientation in communities), 81-84, 82, 120, 153

context and community, 103-111

environment, 105-106

infrastructure considerations, 108-111, 114-115, 114, 115

See also budget; environment; organizations.

context of service (orientation in communities), 96-99, 98, 153

contributors, 107, 148-149, 172.  See also participation; resources.

conversation, 5, 47, 76.  See also chat; IM; open-ended conversation; phone.

coordination (of community), 93

tech stewardship versus, 25

See also community cultivation.

core groups, 10, 46, 93, 94, 153

Cormier, Dave, 142

CPsquare, iii, v, 5n, 70

cross-platform issues, 204g. See integration.

cultivation, see community cultivation.

Cunningham, Ward, 19, 20, 217

customization, 90, 92, 108, 120, 125, 208g

See also individual participation.

database, 120, 145, 204g

See also repositories.

deep divers, vi, x

development

community, 7, 50, 67, 103-104, 124, 149-150

communities about, 46, 65, 78

individual, 91

software, 18-19, 123-127, 124

technology changes, 103-104, 111, 124, 132, 135-138, 172-174, 165-166

See also community cultivation; formation; lifecyle; new communities.

digital artifacts, 63, 70, 84, 138

archiving after shutdown, 168

See also archives; documents.

digital footprint, 174, 180, 191

digital habitats

as community effort, 53-54

definition, 37-38

See also constructing digital habitats

directory (for community), 60, 63, 74, 85, 88, 204g, 208

See also CommunityMap, profiles.

discussion boards (or groups), 60, 62, 204g

examples, 61

community support role, 47

forum software, 119

free tools and platforms, 118

Also known as bulletin boards; forums; web boards.

disruptions in technology, 144, 181

distributed, 204g

communities, 31, 135

discussions, 76, 193

See also online communities.

DITA users group, 51

diversity

strengths of, 8-9

technology changes and, 104, 150

documents, 17, 58, 63-64, 79, 184

management, 60, 204-205g

sharing, v, 6, 205

version control, 82,

See also content orientation; digital artifacts; publishing; reification; repositories.

domain, 4-6, 10, 192

across the web, 177-178, 190-191, 193

in blog communities, 195-196

See also geographies, homesteading, online place for communities.

Downes, Stephen, 63

downloadable Digital Habitats material, x, 148

Doyle, Bob, 51

ease of use

commercial platforms, 121

enterprise platforms, 120

free technology, 118-119

importance for community, 26, 44, 48, 49-50, 104, 132, 136, 139, 167, 198

learning new technology, 139, 140-144, 151

open-source software, 126

patched-together technology, 128-129, 161

user problems, 144

using the technology you have, 115-117, 116

See also interoperability.

eCampus, 122

editing, 82, 98

See also coauthoring, wiki.

EdTech Talk, 142

EDU-RSS, 63

Edublogger, 63, 195

education

Best Practice community (e-learning), 179

blogger communities, 63, 195

EdTech Talk, 142

Edublogger, 63, 195

Johns Hopkins Electronic Learning Communities, 124

Webheads in Action, 53

EIES (Electronic Information Exchange System), 15

e-learning, 80, 141, 179

Best Practice community, 179

Electric Minds, 138

email, 60, 205g

community support role, iv, 39, 43, 45, 62

history, 14, 15

learning and, 4, 8

email lists, 3-4, 8, 15, 60, 62-63, 205

engagement, 188-189

polarities and, 174-176, 187

Englebart, Doug, 21

enterprise platforms, 119-120, 119, 159

environment

community relationship with, 105-106

See also context.

evaluation, 96.  See also rating.

experimentation

technology, 142-143, 167

See also inventiveness.

expertise

available to communities, 107, 132-133, 132

expertise, access to (orientation), 84-86, 85, 153

See also knowledge.

expertise locators, 85, 86, 205g

F2F (FTF), 87, 205g

new technology and, 141

See also meeting orientations in communities.

facilitating

community cultivation, 93

meetings, 74

See also coordination; leadership; stewardship.

FAQ tools, 77, 140, 142, 206g

features, 43-45, 163

ease of use, 44, 48, 49-50, 104

feed readers, 206g

See also aggregator, RSS.

feedback, 9, 149

archives, 138

new technology, 138, 139, 140-144, 149

feeds, 206g, 215

See also RSS, subscription.

feel (of a site), 48, 52, 208g

file sharing, 80, 82, 206g

Finkelstein, Jonathan, 50

firewalls, 61, 94, 116, 120, 206g

Flickr, 48, 65, 128

folksonomy, 206g. See tagging.

following (other people)

access to expertise, 84

orientation to relationships in communities, 88

foreground stewarding, 28, 133-135, 134

formation of communities, 4-9, 178, 188-191

See also development; new communities.

forums. See discussion boards.

free technology, 117-119, 117, 159

friend aggregator, 88, 200, 206g

FTF (F2F), 87, 205g

new technology and, 141

See also meeting-oriented communities.

future of communities, ix-x, 104, 188-191

proto-communities, 192-196, 193, 194, 195

games, 66, 87

See also immersive environments.

Gee, James Paul, 197n

geographies, 177-181, 190.  See also place for communities.

geomapping, 60, 66-67, 128, 207g

geotagging, 207g

Glickman, Matt, 15, 20

governance structures, 93

groups, 58-59, 60, 63, 68, 181

See also communities of practice, core group, discussion boards, newsgroups.

groupthink, 181, 187

Hiltz, S. Roxanne, 15

history of technology and community, 13-21

homesteading the web, 174, 177, 188

Horton, Mark, 15, 20

hosted application, 108, 207g

See also ASP.

http://cpsquare.org, 70

http://crusldi1.staffs.ac.uk/bestpracticemodels, 179

http://cte.jhu.edu/index.html, 124

http://joitskehulsebosch.blogspot.com

http://ning.com, 179

http://slurl.com/secondlife/Progressive0Island/217/180/25, 66

http://technologyforcommunities.com/actionnotebook, x, 148

http://technologyforcommunities.com/tools, 45

http://thinkofit.com/webconf/forumsoft.html, 119

http://yi-tan.com, 73

Hulsebosch, Joitske, 29

hybrid tools, 63-67

hyperlink, 207g. See integration.

identity, 5, 58-59, 89, 174, 177-181, 196-197

digital footprints, 180, 191

of stewards, 27-29, 198

See also multimembership.

IM (instant messaging), 40, 60, 61, 74, 76, 84, 97, 124, 140, 207g

immersive environments, 60, 61n, 66, 88, 89, 190, 207g

indicators

new items,44,  60, 209g

presence, 60, 63, 74, 88, 211g.

individual participation (orientation), 89-93, 90, 153. See also, customization.

individuals, 58-59, 60, 68, 162, 178-179

digital footprint, 180, 191

profiles, 60, 63, 88, 207g

infrastructure, 108-111, 207

disruptions, 144, 181

See also technology; tools for community support.

installing software, 27

instant messaging. See IM.

instruction (as community activity), 6, 79-80

integration

community cultivation, 96

configurations, 156, 166, 167, 184

platforms, 49-51, 52, 163, 166

registration, 139-140

tools, 48-49, 52-53, 150, 163, 166

See also interoperability; single login.

interaction in digital habitats, ii, 57-58, 61, 68, 176-177

bridging modes, 90

meeting orientation, 74

publishing and, 176-177

virtual presence as a basis, 189-190

See also asynchronous interaction; participation; synchronous interaction.

Internauts, 18

Internet. See the Web.

Internet Relay Chat (IRC), 53, 73, 208g

interoperability, 51-52.  See also integration; peripheral participation.

interplay

communities of practice with each other, 19, 31-32

organization and community, 30, 32

intranet, 114, 115, 208g

See also enterprise platform.

inventiveness, 61, 62, 140, 141, 172.  See also experimentation.

IRC Channel, 48

IRC (Internet Relay Chat), 53, 73, 208

IT infrastructures, community and, 30, 109

See also enterprise platform

IT support

backups, 133, 145, 149

relationships with, 30, 105

stewardship compared to, 25

technology changes and, 107, 120, 122, 159

Johns Hopkins University Center for Technology in Education, 124

Johnson-Lenz, Peter, 21

Johnson-Lenz, Trudy, 21

just do it-ers, vi, x

Kanter, Beth, 192, 194

Kimball, Lisa, 21

knowledge, 7

access to, 6

base, see repositories.

stewardship, 28, 132-133, 132, 136, 141, 148-149, 192

validation, 6, 84

See also expertise.

Knowledge Management for Development Community (km4dev), 46

Knowledge Management (KM), 3n, 32, 144

leadership

communities on, 94

importance of, 10, 148

roles of, 25-26, 29

See also community cultivation; coordination; facilitating; stewardship.

learning

new technology, 140-145, 165-166

technology and, 4, 8, 122

See also learning in community.

learning agenda, 183-199See also learning in community.

learning in community

activities, 6-7, 77, 96

“learning friendship,” 4

MPD-SUPPORT-L, 4-9, 5n

new technology, 139-145

projects, 89

socializing and, 8

tech development and, 173, 198-199

technology choices, 122, 124

See also education; expertise; orientations.

Learning Systems team at CA, 122

LearningTimes Community, 50

LeFever, Lee, 76

Leiner, Barry, 18

Lenzo, Amy, 24

libraries, 81. See also content, repositories.

lifecycle (of communities), 103-104, 138, 150, 168

listservs, 4-5, 15

literacy, viii, 183-185

login, single login system, 38, 51, 90, 98, 109-110, 212g

example, 50

look and feel (of a site), 48, 52, 208g

lurkers, 9, 11, 77-78, 187, 208g

See also, peripheral participation.

management tools, 80

change management, 136, 165-166

project management, 79-81, 136

site management, 61

See also content management, knowledge management.

maps, see CommunityMap, geomapping.

March of Dimes community, 194, 196

Maron, Anna, 65

Maron, Mikel, 65

mashups, 66-67, 127, 128, 208g

mass collaboration, 66, 174, 176

See also, wiki.

meetings

orientation to, in communities, 70, 71, 72-75, 117, 153

tools for, 60, 62, 66, 216g

types, 72

members

directory, 60, 63, 74, 85, 88, 204g, 208

new, 139, 140, 167

profiles, 60, 63, 88, 207g

mentoring, 91.  See also apprenticeship.

metadata, 209g, see also content management; tags.

Michalski, Jerry, 73

microblogging, 60, 74, 77, 85, 88, 95, 209g.  See also Twitter.

migrating communities (to a new platform), 135-138, 165

military-related communities, 94

monitoring tools, 141-142, 145

Mosaic, 18

motivation

forming communities, 4, 178

stewardship, 28-29

MPD-SUPPORT-L, 4-9, 5n, 190

multi-topic conversations systems, 76, 77

multimembership, 91, 92-93, 105-106, 178-179

multiplicity (of places for participation), 188

navigation (of a site), 24, 42, 44, 51-52, 90, 212g

networking, 86-87, 88

mindset, 51

stewardship role, 132-133

See also relationship orientation; social media; social networking sites.

networks

communities and, 12, 31, 84, 192-197

network-community hybrids, 196-197

See also social networks, Usenet.

new communities, ix-x, 104, 188-191. See also development; lifecycle.

new indicators, 44, 60, 209g

new members, 139, 140, 167

new types of communities, 192-199. See also proto-communities.

newsgroups, 15, 209g

newsletters, 60, 63, 209g

non-profit communities, 24, 46, 65, 78, 127, 192, 194

notepad, 90, 209g

NPtech, 192

NTEN network, 66

offline reading, 44, 43

online access, 108, 151

online communities, 209g

development, 7, 103-104, 149, 173-174, 174

geographies, 177-181, 190-191

history, 13-21

new communities, 64, 104, 188-191

new notions of community, 192-199

online place, 31, 50, 189

outside connections, 105, 150, 157, 185, 187, 197

technical requirements for members, 108, 109, 151

variety of, 17

See also communities of practice; digital habitats; formation of communities; lifecycle; orientations; technology landscape; communities by name.

online material for Digital Habitats, x, xvi, 148

online place for communities, 31, 50, 189.  See also domain; homesteading.

open-source

software, 125-127, 161, 209g

communities, 19, 125-126, 161

open-ended conversations

orientation to, 75-78, 77, 153, 189-190

examples, 4-10, 76, 118-119

O’Reilly, Tim, 17

organizations

as context, 97, 105

stewardship in, 30-32

See also business communities.

orientations, 69-100, 71, 152-153

community cultivation, 93-96, 95, 185

content, 81-84, 82

context serving, 96-99, 98

expertise, access to, 84-86, 85

individual participation, 89-93, 90

meetings, 70, 71, 72-75

mutable nature, 70, 72

open-ended conversations, 75-78, 77

projects, 79-81, 80

registration and, 139-140

relationships, 86-89, 88

technology considerations, 99-100, 113-115, 114, 115, 156, 185

OS, see open-source.

participation, 57-58, 60, 63, 64, 91, 95, 162, 198

changing roles, 171-173

peripheral, 9, 11, 77-78, 208g

managing, 90, 189-190

multimembership, 91, 92-93, 105-106, 178-179

new members, 139, 140, 167

outside connections, 105, 124, 150, 157, 185, 187, 197

pricing and, 110-111, 110

technology considerations, 124, 178, 184, 186

See also contributors; ease of use; interaction; lurkers; registration; reification; statistics.

participation statistics, 44, 60, 95, 96, 210g

pattern language, 19, 210g

payment, stewardship, 28

peer-to-peer (P2P)

learning, 9, 15, 173, 190

computer networks, 209g

performance. See evaluation; rating; rating tools

peripheral participation, 9, 11, 77-78

configuration and, 51

See also interoperability; lurkers.

peripheries of communities, 9. See also boundaries.

Permalink (in blogs), 77, 210g

personal web pages, 210g. See profiles.

personalization, 210g. See customization.

phone

community support role, 39, 43, 47, 48, 56, 89, 95-96

phone/face-to-face meetings combined, iv-v, 74

See also teleconferences; VoIP.

photo sharing, 65, 210g

See also flickr.

place for communities, 31, 50, 189.  See also geographies.

platforms, 40-42

build your own, 123-124, 160

commercial platforms, 121-123, 121

configuring, 123, 135-138

cross-platform issues, 204g. See integration.

definition, 40

enterprise platforms, 119-120, 119, 159

free, 116-117, 117

integration, 49-51, 52, 163, 167

new, 135-145, 160

open-source, 126-127, 161

pricing, 110-111, 110

security, 106

PLATO, 13-14

podcasting, 60, 66, 210g

polarities, 56-59, 68, 173-174, 174, 184-185

identities, 5, 58-59, 174

rhythms, 56-57, 186

tools and, 60-67, 60, 156, 162

polling, 40, 60, 63, 95, 179, 187, 210g

post, 8, 9, 189, 211g. See also blogs, discussion boards.

practice, 6-8

stewardship and, ix, 28, 140-142

technology and, 10-11, 28, 167

practice groups, 79

presence

virtual, 61n, 66, 89, 174-175, 189-190. See also avatars.

indicators or tools, 60, 63, 74, 88, 211g

pricing platforms, 110-111, 110. See also budget; resources.

privacy, 77, 90, 144, 187.  See also access; boundaries; security management.

privilege, see access.

problem solving, 6, 84, 85

profiles (of members), 60, 63, 88, 207g

programming, support, 109

project teams, 79

versus community of practice, 11, 56n

project orientation in communities, 79-81, 80, 107, 153

examples, 79

proto-communities, 192-197

proximity, virtual, 186. See also presence, virtual.

public face, 98

public mission, 97, 98

publishing, 63-64, 68, 70, 71

interaction in digital habitats and, 176-177

See also content orientation; digital artifacts; documents, repositories.

question and answer (Q&A) tools, 60, 85, 86, 211g

See also FAQ tools.

range of learning activities, 6-7

rating, 82, 85

tools, 163, 211g

See also evaluation.

Raymond, Eric, 18

reappropriation, 176-177, 187

recognition, of stewards, 32, 33

recruiting, 98. See also members, new.

registration, 46, 98, 139-140, 143, 211g

reification, 57-58, 60, 63, 64, 162

relationships

orientation to, 86-89, 88, 153.

with environment, 105-106

physical and virtual mixes, 175

technology and, 179-180

volume of, 181-182

See also networking; social media.

remix, 83, 176, 211g. See also reappropriation.

repositories, 60, 63, 77, 82, 211g

distributed, 76, 84

examples, 65, 122

See also archive; content; documents; wiki.

reputation

motivation for stewardship, 29

of members/experts, 85-86

computing, 174, 179, 187, 202, 211

resources,  107-111, 157-158

contributors, 107, 148-149, 172

creative reappropriation, 176-177, 187

IT control, 30, 107, 109

network members, 132-133

organizations, 31, 157, 197

stewardship, 31, 107, 141, 148-149

See also budget; content; repositories.

reward systems, 95, 202

Rheingold, Howard, 21

rhythms, 56-57, 60, 68, 186

Rowe, Kim, i

RSS (Really Simple Syndication), 60, 64, 127, 211g; EDU-RSS, 63

See also subscriptions.

scheduling tools, 74, 95, 211g.  See also calendars.

screencast, 80, 82, 211g

search, 60, 66

engines, 82, 83, 98, 212g, 213

public search engines, 8, 99, 143

as social computing, 174, 178, 179, 180

Second Life, 17, 61n, 66, 87, 89, 201, 207

security

management, 106, 144, 212g

configuration choices, 165

free technology and, 118

vulnerability, 181

See also access; boundaries; privacy.

self-expression, 176-177

semantic web, 179-180

semiotic social spaces, 197n

separation, 56-57, 68, 174-175

serving a context. See context, orientation to.

sharing

application, 60, 74, 80, 85, 201g, 215, 216

desktop, 201, 204g

document, 60, 63, 205g

file, 80, 82, 206g

photo and video, 62, 65, 210g

practice, 6-7, 51, 66, 197

platform, 119

Short Messaging System, see SMS.

shutdown, 138, 168See also lifecycle.

signs of life, 72

single login or sign-on, 38, 51, 98, 99, 109-110, 212g

example, 50

single-stream discussion, 76, 77

site navigation, see under look and feel; navigation; management.

Sitescape, 32

Skype, 46

slide presentations, 58, 212g

smart mobs, 17, 212g

smartphones, 82, 88, 212g

Smith, John D., iii

SMS (Short Messaging System), 74, 77, 88, 95, 212g

Snowden, David, 194-196

social computing, 179-180, 187

social media (or software), 174, 191, 212-213g

communities formed out of, 65, 179, 180

social networking tools, 187, 213g

See also blogs; bookmarking; tagging; wikis.

social movement, stewardship as, 198-199

social networking sites, 31, 60, 65, 85, 88, 174, 179, 213g

social networks

analysis (SNA), 86, 88, 95, 181, 187, 213g.

history, 13-16

learning and, 8

See also networking; networks.

Social Source Commons, 66, 66n

software

client programs, 109

development, 19

IT infrastructures, 30

open source, 125-127, 125, 161, 209

selecting and installing, 26, 27, 108-109, 116, 158

single sign-on, 98, 99, 109-110, 212g

vendors, 108-109, 111

See also platforms; acquisition strategies; tools for community support.

Solucient, 76

Staffordshire University e-learning, 179

stages, see lifecycle.

standards

setting by communities, 6

IT and, 30

tools and, 54, 109

statistics, about participation, 44, 59, 60, 95, 210g

Stevens, Vance, 53

stewardship (technology), viii, 23-33, 27, 54, 131-146, 132, 134, 135, 172-173, 183-199

activities, 25-28, 29-30, 113-115, 134-168, 167

communities of stewards, 32-33, 197-199

definition, 24-25, 171-173

future, 183-199

integration, 52-54, 150, 167

inventiveness, 61, 62, 140, 141, 172

IT support compared to, 25

knowledge, 132-133, 132, 136, 141, 148-149

learning agenda, 183-199

motivations for, 28-29

organizations and, 30-32

payment, 28

principles, 131-132

problems, 27-28, 47, 143, 144, 181-182, 187

qualifications, 32-33, 148

tagging as an aid to, 81

team aspects, 25, 32

time considerations, 107

tool choices, 40, 52

understanding your community, 26, 149-152

visibility, 28, 29, 133-135, 134

See also challenges; configurations; constructing digital habitats; facilitating; leadership; acquisition strategies; technology landscape.

strategies. See acquisition strategies (for technology).

structures of digital habitats. See configuration; constructing digital habitats; infrastructure; platforms; software; tools for community

subgroups, 60, 77, 79, 80, 81, 88, 188-189, 196

subscriptions, 60, 82, 85, 90, 123, 214g. See also RSS.

success factors (for orientations), 72

synchronous interactions, 57, 60-61, 60, 63, 71, 72, 162

free software, 117

meeting orientation, 74

technology changes and, 106-107, 162

See also meetings.

system. See platform, security, software.

tags/tagging, 60, 66, 77, 82, 88, 90, 98, 214g;

examples, 81, 142, 192

for this book viii

integration through, 52

social or shared, 174, 176, 213g.

See also bookmarking.

teaching

as part of stewardship, 27

See also education; learning.

teams

in stewardship, 25, 32

technology decisions, 105

versus community of practice, 11, 56n

See also collaboration; project.

tech stewards. See stewardship.

technology

awareness, 26

changes, 103-111, 135-146, 151, 165-166

community’s effect on, iv, viii, 11, 14-17, 55-59, 146, 163, 171-173, 198-199

disruptions, 144, 181

effect on community, ii, iv, viii, 11-12, 18-21, 55-59, 163, 171-173,  184, 189, 198-199

experimentation, 142-143, 167, 172

in everyday use, 27, 44, 138-142

infrastructure, 108-111

learning and, 4, 8

for non-profits, 192

orientations and, 72, 99-100, 113-115, 114, 115, 156, 185

practices, 140-143

registration, 139-140, 143

relationships and, 179-180

stewardship, see under stewardship.

unexpected uses, 61, 62, 140, 141

user problems, 143

See also configuration; ease of use; platforms; software; stewardship; acquisition strategies; technology landscape; tools for community.

technology landscape, 55-68, 60

polarities, 56-68, 68, 156, 162

stewardship, 67-68; tools, 60-67, 60

See also configurations; context; technology; acquisition strategies.

teleconferences, 49, 60, 62, 74, 88, 214g

example, 89

free technology, 119

See also phone; VoIP.

texting, see SMS.

theory, communities of practice, 3-12

threading, 61, 76, 214g

thumb tribe, 214g, see SMS.

timing decisions and transitions, 106-107, 165

togetherness, 56-57, 68, 174-175

Tollen, Robert, 5-6, 5n, 8, 9

tools for community support, i-ii, 27, 39, 60, 151

choosing, vii, viii, 46-49, 48, 60-67, 72, 103-111, 123, 146, 151, 186

classic tools, 62-63

configuration perceptions, 47

definition of tool perspective, 39-40

hybrid tools, 63-67

integration, 48-49, 52-53, 150, 163, 166, 167

interoperability, 51-52

monitoring tools, 141-142

multiple uses, 61-62, 70, 72

new tools, 23, 135-145, 140-142

standards, 54, 109

variety of, 29, 54, 60

See also configurations; features; orientations; platforms; software; acquisition strategies; tools by name.

trackbacks, 65, 77, 82, 202, 214g

transition, 135-138

timing 106-107, 165

translation tools, 77, 90, 214-215g

trust, 8, 9, 97, 191. See also relationships orientation.

Turoff, Murray, 15

Twitter, 20, 85

examples of use, 17, 141, 175, 192

See also microblogging.

ubiquitous connectivity, 174-175, 200

U.N. wiki, 65

understanding your community, 26, 149-152

See also orientations.

upgrades

context considerations, 103-111

stewardship role, 26, 144-145

See also migrating; new tools.

upload, 82, 83, 215g

URL (Unique Resource Locator),

choosing, 137, 151

example of use, 51, 138, 176

versus tags, 192

See also bookmarking; repositories, distributed.

U.S. Federal Government Council of CIOs, Digital Habitats project and, i

Usenet, 15-16, 215g

using the technology you have, 115-117, 116

vendors, 108-109, 111, 122-123, 164

video, 215g

feeds, 85, 90, 215

sharing, 74, 94, 176, 210

videoconferencing, 60, 74,, 215g. See also presence, virtual.

virtual presence, see under presence.

visibility (of stewardship), 28, 133-135, 134

vision

of community, 131, 149

of stewardship,  199

voice (of community), 187.

VoIP (Voice over IP), 40, 47, 60, 62, 215g. See also teleconferences, telephone.

volume of participation, 181

volunteers, 149

Walber, John, 50

Walmsley, Helen, 179

WaterWiki, 65

the web (World Wide Web) 14, 16-17, 18, 216g

Web 1.0, 16-17

Web 2.0, v, 17, 127, 174-177. See also social media.

web boards, see discussion boards.

web hosts, 108, 207g. See also, ASP.

web meeting tools, 50, 74, 80, 175, 216g

web tours, 74, 216g

Webheads in Action, 53

weblogs, see blogs.

The Well, 16

Wenger, Etienne, iii; U.S. Federal Government Council of CIOs and, i

whiteboard (electronic), 60, 74, 85, 216g

White, Nancy, iii

Wi-Fi, 216g

widgets, 128, 216g

wikis, 19, 216-217g

as build your own technology, 124

community support role, 39, 43, 45, 46, 47, 63, 64, 197

examples, 44, 65, 139

Woolley, David, 13-14, 20, 119

World Cafe, 24

World Wide Web, see Web.

www.abbedon.com/electricminds/html/home.html, 138

www.communitiesconnect.org/network-directory/, 127

www.downes.ca/edurss02.html, 63

www.edtechtalk.com/AboutCormier, DaveEdTechTalk, 142

www.electricminds.org, 138

www.KM4Dev.org, 46

www.km4dev.org/journal, 65

www.learningtimes.org, 50

www.mpdsupport.org, 4-9

www.nten.org/blog/2007/03/20/nptech-tagging-community, 192

www.solucient.com/clientaccess/clinical.shtml, 76

www.theworldcafe.org, 24

www.webheadsinaction.org, 53

www.xyaraya.org, 46

Yahoo! Groups, 76

yellow pages, 85, 217g. See also, expertise locator.

Yi-Tan Tech Community Calls, 73H

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